Frequently Asked Questions
Where are we located?
3045 OH-45
Rock Creek, OH 44084
What are the office hours?
We are remotely managed.
What are the access hours?
Access your unit at any time, 24/7.
Am I required to store long-term?
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
How do I pay my storage bill?
You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
What items am I prohibited from storing?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.
What does 24-hour access entail?
24-hour access means that you have unrestricted entry to a facility or service at any time of the day, allowing you to use or access it around the clock.